Privacy Policy

This is an extended version of our privacy policy, updated in November 2025

Table of Content

  1. Name and address of the person responsible
  2. Contact details of the data protection officer 
  3. General information on data processing
  4. Rights of the data subject
  5. Provision of the website and creation of the log files
  6. Use of cookies
  7. Newsletter
  8. Contact form
  9. Application by email and application form hosting
  10. Geotargeting
  11. Registration
  12. Plugins used 

I. Name and address of the person responsible 

The person responsible within the meaning of the General Data Protection Regulation (GDPR) and other data protection regulations is: 

Laboperator GmbH 
Wittelsbacherring 8 
95444 Bayreuth, Germany
dpo@laboperator.com 
www.laboperator.com 

 II. Contact details of the data protection officer 

dpo@laboperator.com 

 III. General information on data processing

1. Scope of processing of personal data

In principle, we only process the personal data of our users to the extent that this is necessary to provide a functional website and our content and services. The processing of personal data of our users takes place regularly only with the consent of the user. An exception applies in such cases in which it is not possible to obtain prior consent for actual reasons and the processing of the data is required by statutory provisions.

2. Legal basis for processing personal data

Insofar as we obtain the consent of the person concerned for the processing of personal data, Article 6 (1) sentence 1 lit. a GDPR serves as the legal basis. 

Article 6 (1) sentence 1 lit. b GDPR serves as the legal basis for the processing of personal data required to fulfill a contract to which the data subject is a party. This also applies to processing operations that are necessary to carry out pre-contractual measures. 

Insofar as processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Article 6 Paragraph 1 Sentence 1 lit. c GDPR serves as the legal basis. 

In the event that vital interests of the data subject or another natural person require the processing of personal data, Article 6 Paragraph 1 Sentence 1 lit. d GDPR serves as the legal basis. 

If the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and fundamental freedoms of the person concerned do not outweigh the first interest, Article 6 Paragraph 1 Sentence 1 lit. f GDPR serves as the legal basis for the processing.

3. Data Erasure and Storage Duration

The personal data of the person concerned will be deleted or blocked as soon as the purpose of storage no longer applies. Storage can also take place if this has been provided for by the European or national legislator in EU regulations, laws or other regulations to which the person responsible is subject. The data will also be blocked or deleted if a storage period prescribed by the standards mentioned expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract. 

IV. Rights of the data subject 

If personal data is processed by you, you are the data subject within the meaning of the GDPR and you have the following rights vis-à-vis the person responsible:

1. Right to information

You can request confirmation from the person responsible as to whether personal data relating to you is being processed by him. 

If such processing is present, you can request information from the person responsible for the following information: 

  1. the purposes for which the personal data are processed;
  2. the categories of personal data being processed;
  3. the recipients or categories of recipients to whom your personal data has been or will be disclosed;
  4. the planned duration of the storage of the personal data concerning you or, if specific information on this is not possible, criteria for determining the storage duration;
  5. the existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the person responsible or a right to object to this processing;
  6. the existence of a right of appeal to a supervisory authority;
  7. all available information about the origin of the data if the personal data are not collected from the data subject;
  8. the existence of automated decision-making including profiling in accordance with Art. 22 Para. 1 and 4 GDPR and at least in these cases - meaningful information about the logic involved and the scope and intended effects of such processing for the data subject. 

You have the right to request information as to whether your personal data is being transmitted to a third country or to an international organization. In this context, you can request to be informed of the appropriate guarantees pursuant to Art. 46 GDPR in connection with the transmission. 

This right to information can be restricted insofar as it is likely to make it impossible or seriously impair the realization of the research or statistical purposes and the restriction is necessary for the fulfillment of the research or statistical purposes.

2. Right to Rectification

You have a right to correction and/or completion to the person responsible if the processed personal data concerning you is incorrect or incomplete. The person responsible must make the correction immediately. 

Your right to rectification can be restricted insofar as it is likely to make it impossible or seriously impair the realization of the research or statistical purposes and the restriction is necessary for the fulfillment of the research or statistical purposes.

3. Right to restriction of processing

Under the following conditions, you can request the restriction of the processing of your personal data: 

  • if you dispute the accuracy of the personal data concerning you for a period of time that enables the person responsible to verify the accuracy of the personal data;
  • the processing is unlawful and you refuse to delete the personal data and instead request that the use of the personal data be restricted;
  • the person responsible no longer needs the personal data for the purposes of processing, but you need them to assert, exercise or defend legal claims, or
  • if you have lodged an objection to the processing pursuant to Art. 21 (1) GDPR and it is not yet certain whether the legitimate reasons of the person responsible outweigh your reasons. 

If the processing of personal data concerning you has been restricted, this data - apart from its storage - may only be used with your consent or to assert, exercise or defend legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State are processed. 

If the restriction of processing has been restricted according to the above conditions, you will be informed by the person responsible before the restriction is lifted. 

Your right to restriction of processing can be restricted to the extent that it is likely to make it impossible or seriously impair the realization of the research or statistical purposes and the restriction is necessary to fulfill the research or statistical purposes.

4. Right to erasure

a) Obligation to delete

You can request the person responsible to delete the personal data concerning you immediately, and the person responsible is obliged to delete this data immediately if one of the following reasons applies: 

  1. The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
  2. You revoke your consent on which the processing was based in accordance with Article 6 Paragraph 1 Clause 1 Letter a or Article 9 Paragraph 2 Letter a GDPR and there is no other legal basis for the processing.
  3. You object to the processing in accordance with Article 21 (1) GDPR and there are no overriding legitimate reasons for the processing, or you object to the processing in accordance with Article 21 (2) GDPR.
  4. The personal data concerning you have been processed unlawfully.
  5. The deletion of the personal data concerning you is necessary to fulfill a legal obligation under Union law or the law of the Member States to which the person responsible is subject.
  6. The personal data concerning you was collected in relation to information society services offered in accordance with Article 8 (1) GDPR. 

b) Information to third parties

If the person responsible has made the personal data relating to you public and is obliged to delete it in accordance with Art. 17 (1) GDPR, he shall take appropriate measures, including technical measures, to protect the person responsible for data processing, taking into account the available technology and the implementation costs , who process the personal data, that you, as the data subject, have requested them to delete all links to this personal data or copies or replications of this personal data. 

c) Exceptions

The right to erasure does not exist if processing is necessary 

  1. to exercise the right to freedom of expression and information.
  2. to fulfill a legal obligation that requires processing under Union or Member State law to which the controller is subject, or to perform a task that is in the public interest or in the exercise of official authority vested in the controller;
  3. for reasons of public interest in the field of public health in accordance with Article 9 (2) lit. h and i and Article 9 (3) GDPR;
  4. for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to Art. 89 (1) GDPR, insofar as the law mentioned under section a) is likely to make it impossible or seriously impair the achievement of the objectivesof this processing, or
  5. to assert, exercise or defend legal claims. 

5. Right to Information

If you have asserted the right to correction, deletion or restriction of processing against the person responsible, he is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this correction or deletion of the data or restriction of processing, unless this proves to be impossible or involves a disproportionate effort. 

You have the right to be informed about these recipients by the person responsible.

6. Right to data portability

You have the right to receive the personal data concerning you that you have provided to the person responsible in a structured, common and machine-readable format. In addition, you have the right to transmit this data to another person responsible without hindrance by the person responsible for providing the personal data, provided that 

  1. the processing is based on consent in accordance with Article 6 Paragraph 1 Clause 1 Letter a GDPR or Article 9 Paragraph 2 Letter a GDPR or on a contract in accordance with Article 6 Paragraph 1 Clause 1 Letter b GDPR based and
  2. the processing is carried out using automated procedures. 

In exercising this right, you also have the right to have the personal data concerning you transmitted directly from one person responsible to another person responsible, insofar as this is technically feasible. The freedoms and rights of other people must not be impaired by this. 

The right to data portability does not apply to processing of personal data that is required to perform a task that is in the public interest or in the exercise of official authority that has been assigned to the controller.

7. Right to Object

You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data, which is based on Article 6 (1) sentence 1 lit. e or f GDPR; this also applies to profiling based on these provisions. 

The person responsible no longer processes the personal data relating to you unless he can demonstrate compelling legitimate grounds for the processing which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. 

If the personal data concerning you is processed in order to operate direct advertising, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct advertising. 

If you object to the processing for direct marketing purposes, the personal data relating to you will no longer be processed for these purposes. 

In connection with the use of information society services, you have the option - notwithstanding Directive 2002/58/EC - to exercise your right to object by means of automated procedures that use technical specifications. 

You also have the right, for reasons arising from your particular situation, to object to the processing of personal data relating to you for scientific or historical research purposes or for statistical purposes in accordance with Article 89 (1) GDPR. 

Your right to object can be restricted insofar as it is likely to make it impossible or seriously impair the realization of the research or statistical purposes and the restriction is necessary for the fulfillment of the research or statistical purposes.

8. Right to revoke the declaration of consent under data protection law

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the legality of the processing carried out on the basis of the consent up to the point of revocation.

9. Automated individual decision-making including profiling

You have the right not to be subject to a decision based solely on automated processing - including profiling - which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision 

  1. is necessary for the conclusion or performance of a contract between you and the person responsible,
  2. is permitted on the basis of legal provisions of the Union or the Member States to which the person responsible is subject and these legal provisions contain appropriate measures to protect your rights and freedoms as well as your legitimate interests or
  3. takes place with your express consent. 

However, these decisions must not be based on special categories of personal data according to Article 9 Paragraph 1 GDPR, unless Article 9 Paragraph 2 lit. a or b GDPR applies and appropriate measures have been taken to protect your rights and freedoms and your legitimate interests . 

With regard to the cases mentioned in 1. and 3., the person responsible shall take appropriate measures to protect your rights and freedoms as well as your legitimate interests, including at least the right to obtain human intervention on the part of the person responsible, to express his or her point of view and to contest belongs to the decision.

10. Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your place of residence, your place of work or the place of the alleged infringement, if you believe that the processing of your personal data is contrary to violates the GDPR. 

The supervisory authority to which the complaint was lodged will inform the complainant about the status and the results of the complaint, including the possibility of a judicial remedy under Art. 78 GDPR. 

V. Provision of the website and creation of the log files 

1. Description and scope of data processing

Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer. 

The following data is collected here: 

  1. Information about the browser type and version used
  2. The user's operating system
  3. The user's internet service provider
  4. The IP address of the user
  5. Date and time of access
  6. Websites from which the user's system accesses our website 

This data is stored in the log files of our system. This data is not stored together with other personal data of the user.

2. Purpose of data processing

The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the IP address of the user must remain stored for the duration of the session. 

Storage in log files takes place to ensure the functionality of the website. In addition, we use the data to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context. 

Our legitimate interest in data processing in accordance with Article 6 (1) sentence 1 lit. f GDPR also lies in these purposes.

3. Legal basis for data processing

The legal basis for the temporary storage of the data and the log files is Article 6 Paragraph 1 Sentence 1 lit. f GDPR.

4. Duration of storage

The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended. 

If the data is stored in log files, this is the case after seven days at the latest. Storage beyond this is possible. In this case, the IP addresses of the users are deleted or alienated so that it is no longer possible to assign the calling client.

5. Possibility of objection and elimination

The collection of the data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection on the part of the user. 

VI. Use of cookies 

1. Description and scope of data processing

Our website uses cookies. Cookies are text files that are stored in the internet browser or by the internet browser on the user's computer system. If a user calls up a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic character string that enables the browser to be clearly identified when the website is called up again. 

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change. 

Details of which types of cookies are stored, the provider, purpose and maximum storage duration can be found in our cookie policy https://laboperator.com/cookies 

The following data is stored and transmitted in the cookies: 

  1. language settings
We also use cookies on our website, which enable an analysis of the surfing behavior of users.

The following data can be transmitted in this way:
  1. Entered search terms
  2. Frequency of page views
  3. Use of website functions
The user data collected in this way is pseudonymized by technical precautions. It is therefore no longer possible to assign the data to the calling user. The data is not stored together with other personal data of the user.

2. Purpose of data processing

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized even after a page change.

3. Legal basis for data processing

The legal basis for the processing of personal data using technically unnecessary cookies is Article 6 Paragraph 1 Clause 1 Letter a GDPR.

The legal basis for the processing of personal data using technically necessary cookies is Article 6 Paragraph 1 Sentence 1 lit. f GDPR.

4. Duration of storage, possibility of objection and removal

Cookies are stored on the user's computer and transmitted to our site. Therefore, as a user, you also have full control over the use of cookies. By changing the settings in your Internet browser, you can deactivate or restrict the transmission of cookies. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all the functions of the website to their full extent.

If you use a Safari browser from version 12.1, cookies are automatically deleted after seven days. This also applies to opt-out cookies that are set to prevent tracking measures. 

VII. Newsletter 

1. Description and scope of data processing

You can subscribe to a free newsletter on our website. When registering for the newsletter, the data from the input mask is transmitted to us. 

  1. E-mail address
  2. Surname
  3. First name
  4. Date and time of registration 

There is no transfer of data to third parties in connection with data processing for sending newsletters. The data will only be used to send the newsletter.

2. Purpose of data processing

The collection of the user's email address serves to deliver the newsletter. 

The collection of other personal data as part of the registration process serves to prevent misuse of the services or the email address used.

3. Legal basis for data processing

The legal basis for the processing of the data after the user has registered for the newsletter is Article 6 (1) sentence 1 lit. a GDPR if the user has given their consent.

4.Duration of storage

The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. The email address of the user is therefore stored as long as the subscription to the newsletter is active. 

The other personal data collected as part of the registration process is usually deleted after a period of seven days.

5. Possibility of objection and elimination

The subscription to the newsletter can be cancelled by the user concerned at any time. For this purpose, there is a corresponding link in every newsletter. 

This also enables a revocation of the consent to the storage of the personal data collected during the registration process. 

  • E-mail address
  • Surname
  • First name
  • Date and time of registration 

 VIII. Contact form

1. Description and scope of data processing

There is a contact form on our website which can be used to contact us electronically. If a user takes advantage of this option, the data entered in the input mask will be transmitted to us and saved. 

At the time the message is sent, the following data is stored: 

  1. E-mail address
  2. Surname
  3. First name
  4. IP address of the calling computer
  5. Date and time of contact 

Your consent will be obtained for the processing of the data during the sending process and reference will be made to this data protection declaration. 

Alternatively, you can contact us via the email address provided. In this case, the user's personal data transmitted with the email will be stored. 

The data will only be used to process the conversation.

2. Purpose of data processing

The processing of the personal data from the input mask serves us solely to process the contact. If contact is made by email, this is also the necessary legitimate interest in the processing of the data. 

The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

3. Legal basis for data processing

The legal basis for processing the data is Article 6 Paragraph 1 Clause 1 Letter a GDPR if the user has given his consent. 

The legal basis for the processing of data transmitted in the course of sending an email is Article 6 Paragraph 1 Sentence 1 lit. f GDPR. If the email contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 (1) sentence 1 lit. b GDPR.

4. Duration of storage

The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected.

5. Possibility of objection and elimination

The user has the option to revoke his consent to the processing of personal data at any time. If the user contacts us by email, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued. 

Requests can be submitted using the following data erasure or export form: https://na1.hs-data-privacy.com/request/dXcaswaCogLIv2MphIKpOQ  

All personal data that was saved in the course of making contact will be deleted in this case. 

IX. Application by email and application form 

1. Scope of processing of personal data

There is an application form on our website that can be used for electronic applications. If an applicant takes advantage of this opportunity, the data entered in the input mask will be transmitted to us and saved. These dates are: 

  1. First name
  2. Surname
  3. Address
  4. Telephone / mobile number
  5. E-mail address
  6. Salary expectations
  7. Information on education and schooling
  8. Linguistic proficiency
  9. CV 

Your consent will be obtained for the processing of your data during the sending process and reference will be made to this data protection declaration. 

Alternatively, you can send us your application by email. In this case, we record your email address and the data you provided in the email. 

After sending your application, you will receive an email from us confirming receipt of your application documents. 

Your data will not be passed on to third parties. The data will only be used to process your application.

2. Purpose of data processing

The processing of the personal data from the application form serves us solely to process your application. If contact is made by email, this is also the necessary legitimate interest in the processing of the data. 

The other personal data processed during the sending process serve to prevent misuse of the application form and to ensure the security of our information technology systems.

3. Legal basis for data processing

The legal basis for the processing of your data is the initiation of a contract, which takes place at the request of the person concerned, Article 6 (1) sentence 1 lit. b alternative 1 GDPR and Section 26 (1) sentence 1 BDSG.

4. Duration of storage

After completion of the application process, the data will be stored for up to six months. Your data will be deleted after six months at the latest. In the event of a legal obligation, the data will be stored within the framework of the applicable provisions. 

The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

5. Possibility of objection and elimination

The applicant has the option to object to the processing of personal data at any time. If the applicant contacts us by email, he can object to the storage of his personal data at any time. In such a case, the application can no longer be considered. 

Requests can be submitted using the following data erasure or export form: https://na1.hs-data-privacy.com/request/dXcaswaCogLIv2MphIKpOQ 

All personal data stored in the course of electronic applications will be deleted in this case. 

X. Hosting 

The website is hosted on servers by a service provider commissioned by us. Our service provider is Hubspot. The servers automatically collect and store information in so-called server log files, which your browser automatically transmits when you visit the website. Details of the data collected, information stored and privacy statement cab be accessed via these links: 

https://legal.hubspot.com/privacy-policy 

https://legal.hubspot.com/dpa 

This data is not merged with other data sources. This data is collected on the basis of Article 6 (1) (f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website - the server log files must be recorded for this purpose. 

The location of the server of the website is geographically in Germany. 

XI. Geotargeting 

We use the IP address and other information provided by the user (in particular the zip code when registering or placing an order) to address the regional target group (so-called "geotargeting"). 

The regional target group approach is used, for example, to automatically show you regional offers or advertising that are often more relevant for users. The legal basis for the use of the IP address and any other information provided by the user (in particular postal code) is Article 6 Paragraph 1 Letter f GDPR, based on our interest in ensuring a more precise target group approach and thus offers and advertising with greater relevance provide for the users. 

Part of the IP address and the additional information provided by the user (in particular the postal code) are only read out and not stored separately. 

You can prevent geo-targeting by using a VPN or proxy server, for example, which prevent precise localization. In addition, depending on the browser used, you can also deactivate location localization in the corresponding browser settings (if the respective browser supports this). 

We use geotargeting on our website for the following purposes: 

  1. Geo blocking
  2. Customer approach
  3. Promotional purposes 

 XII. Registration

1. Description and scope of data processing

On our website we offer users the opportunity to register by providing personal data. The data is entered into an input mask and transmitted to us and stored. A transfer of data to third parties does not take place. The following data is collected as part of the registration process: 

  1. E-mail address
  2. Surname
  3. First name
  4. IP address of the calling computer
  5. Date and time of registration 

As part of the registration process, the user's consent to the processing of this data is obtained.

2. Purpose of data processing

Registration of the user is required to fulfill a contract with the user or to carry out pre-contractual measures.

3. Legal basis for data processing

The legal basis for processing the data is Article 6 Paragraph 1 Clause 1 Letter a GDPR if the user has given his consent. 

If the registration serves to fulfill a contract to which the user is a party or to carry out pre-contractual measures, the additional legal basis for the processing of the data is Article 6 (1) sentence 1 lit. b GDPR.

4. Duration of storage

The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. 

This is the case for the data collected during the registration process to fulfill a contract or to carry out pre-contractual measures if the data is no longer required for the execution of the contract. Even after the conclusion of the contract, it may be necessary to store personal data of the contractual partner in order to comply with contractual or legal obligations.

5. Possibility of objection and elimination

As a user, you have the option to cancel the registration at any time. You can have the data stored about you changed at any time. 

If the data is required to fulfill a contract or to carry out pre-contractual measures, the data can only be deleted prematurely if there are no contractual or legal obligations to the contrary. 

XIII. Plugins used 

We use plugins for various purposes. The plugins used are listed below: 

  • Google Analytics
  • Cookie bot 

Our website includes links to websites whose privacy policies may differ from those of ours. If you submit personal information to any of these websites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.